In the window that opens, make sure you have System Summary highlighted on the left.Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.If the steps above don't help, could you please let us know your hardware configuration and send it via Enable 'Run this program in compatibility mode for: Windows 8' checkbox.Download the latest version of Luminar from here: Change the name of this file to " Luminar 4 Catalog old" as well.ħ. Open the folder and locate the file with. Go to Pictures folder and rename the folder called " Luminar 4 Catalog" (if you have your Catalog anywhere else, find it and rename it to " Luminar 4 Catalog old"). You will be later to access them later if necessary.ĥ. Please note that this folder contains your license for Luminar 4, as well as your Custom and downloaded Looks. After the scan has finished, click Fix Selected Issues in the lower right.Ĥ. Type %appdata% in Search (folder Roaming should open).įind the folder “Luminar 4” and rename it to " Luminar 4 old".Click Scan for Issues in the lower left.Once the download has finished, launch the file and install CCleaner on your computer.
Scroll down to the bottom of the table and click Download from in the first column.How to uninstall an app on Windows 10 (click this text to open link). How to uninstall an app on Windows 8 (click this text to open link). How to uninstall an app on Windows 7 (click this text to open link). If none of these help, please perform the following steps that may help resolve the issue: If you have the Avast firewall, try switching it to private mode additionally.īesides, please download Process Explorer via the link below and kill all processes related to your antivirus software: Please make sure to do that for all the security software you have on your computer. Either turn off your anti-virus or add Luminar to its list of exclusions.Please, kindly try the solutions listed below if you're facing this issue:įirst, please try the following solution: We're currently investigating this issue and we will do our best to provide a solution.
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